Instead, if you tweak the sentence by saying, “You’ll be working with Sally who is a fantastic bookkeeper with 5 years of experience working with clients such as yourself.” Who would want to trust her finances to a “junior” bookkeeper? It sounds like she’s inexperienced. If you’re a busy bookkeeping business owner and you’re talking to a prospect, never tell them that once they’re onboard, “I’ll pass you over to our Junior bookkeeper.”īy saying the word “Junior” destroys the authority of that person in your prospect’s eyes instantly.
Never brag about yourself in person with prospects. So, make sure your credentials are on your website, LinkedIn and resume. People want to follow the lead of experts. One of his principles that can help you immediately is Authority. He’s been teaching this topic for nearly four decades and his insights have been tested and proven.
#Bookkeeping resume how to
Robert Cialdini will give you a Masterclass in how to ethically use his 7 principles of persuasion that are mentioned in the updated version of his legendary best-selling book, Influence: The Psychology of Persuasion. Bag or package purchases, and wrap gifts.It’s amazing how if you use the right language (verbal or written), you can dramatically improve how many clients you can attract to your bookkeeping business.Exchange merchandise for customers and accept returns.Ticket, arrange and display merchandise to promote sales.Inventory stock and requisition new stock.Watch for and recognize security risks and thefts, and know how to prevent or handle these situations.Open and close cash registers, performing tasks such as counting money, separating charge slips, coupons, and vouchers, balancing cash drawers, and making deposits.Place special orders or call other stores to find desired items.Maintain knowledge of current sales and promotions, policies regarding payment and exchanges, and security practices.Compute sales prices, total purchases and receive and process cash or credit payment.Answer questions regarding the store and its merchandise.Recommend, select, and help locate or obtain merchandise based on customer needs and desires.Describe merchandise and explain use, operation, and care of merchandise to customers.Greet customers and ascertain what each customer wants or needs.Greet visitors or callers and handle their inquiries or direct them to the appropriate persons according to their needs.Answer telephones and give information to callers, take messages, or transfer calls to appropriate individuals.Shave, trim and shape beards and moustaches.Apply water, setting, straightening or waving solutions to hair and use curlers, rollers, hot combs and curling irons to press and curl hair.Demonstrate and sell hair care products and cosmetics.Operate cash registers to receive payments from patrons.Bleach, dye, or tint hair, using applicator or brush.Keep work stations clean and sanitize tools such as scissors and combs.Cut, trim and shape hair or hairpieces, based on customers' instructions, hair type and facial features, using clippers, scissors, trimmers and razors.Analyze patrons' hair and other physical features to determine and recommend beauty treatment or suggest hair styles.
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